Last updated: September 17, 2026
At Rootiya (accessible from [https://rootiya.com](https://rootiya.com)), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Rootiya and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@rootiya.com.
1. Information We Collect
When you visit Rootiya, make a purchase, or attempt to make a purchase through the Site, we collect certain information necessary to process your order:
- Personal Details: Name, billing address, shipping address, payment information (processed securely through third-party payment gateways such as 2Checkout/Verifone), email address, and phone number.
- Device & Usage Data: IP address, browser type, time zone, cookies, and interactions with our website pages.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Fulfill and deliver any orders placed through the Site (including arranging for shipping and providing invoices/order confirmations).
- Communicate directly with you regarding customer support, order updates, or inquiry responses.
- Screen our orders for potential risk or fraud.
- Improve, personalize, and expand our website performance and user experience.
- Comply with applicable laws and regulatory requirements.
3. Payment Security & Third-Party Services
We do not store or process your complete credit card or financial details on our servers. All transactions are securely handled by trusted, PCI-DSS compliant third-party payment gateways (such as 2Checkout / Verifone).
We may share your Personal Information with necessary service providers to help us conduct our operations (e.g., international courier services for shipping orders).
4. Cookies and Web Beacons
Like any other website, Rootiya uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
5. Data Protection Rights (GDPR & CCPA)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict or object to processing – You have the right to request that we restrict or object to the processing of your personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@rootiya.com.
6. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Rootiya does not knowingly collect any Personal Identifiable Information from children under the age of 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
- Email:
support@rootiya.com - Website:
[https://rootiya.com](https://rootiya.com)